Cookie Policy
Last updated: February 2026
About This Policy
This policy explains how RaddBot uses cookies and similar technologies on raddbot.com and in the chat widget embedded on customer websites.
What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and improve your experience.
Essential Cookies
These cookies are required for the service to function. They maintain your login session, store language preferences, remember your selected bot, and handle GDPR consent in the widget. You cannot disable essential cookies without affecting service functionality.
Analytics Cookies
We use minimal analytics to understand how the dashboard is used (page views, feature usage). We do not use Google Analytics or any third-party tracking on customer-facing widget pages. Analytics data is aggregated and not tied to individual users.
Preference Cookies
These cookies store your display language, theme preference (light/dark), and dashboard settings so you do not have to set them every time you visit.
Third-Party Cookies
We do not use advertising cookies. Third-party cookies may be set by Paddle during the checkout process for payment security and fraud prevention.
Managing Cookies
You can control cookies through your browser settings. Disabling essential cookies may prevent you from using the service. The chat widget stores a minimal set of data in localStorage (conversation ID, GDPR consent, visitor name) which is not a cookie but can be cleared through your browser.
Changes to This Policy
We may update this policy when we add new features or change our technology stack. Changes take effect when posted on this page.
Contact Us
For questions about our cookie practices, contact us at hello@raddbot.com.