RaddBot is an Arabic AI chatbot for customer service. It reads your website content, understands 5 Arabic dialects (Gulf, Egyptian, Levantine, Moroccan, Iraqi), and replies to visitors in their own dialect. It works on Salla, Zid, Shopify, WordPress, and any website. Setup takes under 2 minutes.

Does it work on Salla, Zid, and Shopify?

Yes. One embed code works on Salla, Zid, Shopify, WordPress, Wix, WooCommerce, Magento, OpenCart, and any site that accepts HTML.

How does the bot understand different Arabic dialects?

RaddBot uses AI models trained on Gulf Arabic (Saudi, UAE, Kuwait, Oman, Bahrain, Qatar), Egyptian, Levantine, Moroccan Darija, and Iraqi dialects. It detects the customer's dialect from the first message and replies in the same dialect.

How long from sign-up until the bot is live?

Under 2 minutes. Create an account, enter your website URL, customize the bot's personality and appearance, paste the embed code on your site. The bot starts replying to customers immediately.

What's the difference between RaddBot and ChatGPT?

ChatGPT is a general-purpose AI tool. RaddBot is a customer service chatbot trained on your specific website content — it knows your products, prices, policies, and FAQs. It replies in your customer's Arabic dialect, captures leads, and hands off to your team when needed.

Refund & Cancellation Policy

Last updated: April 2026

Overview

This policy explains how cancellations and refunds work for RaddBot subscriptions. All billing is handled by Dodo Payments Inc., our Merchant of Record. We want you to be satisfied with RaddBot, and we offer a fair refund policy to back that up.

7-Day Money-Back Guarantee

If you are not satisfied with RaddBot, you may request a full refund within 7 days of your initial purchase or within 7 days of your most recent subscription renewal. No questions asked. This applies to both monthly and annual plans. To request a refund, contact us at hello@raddbot.com.

How to Cancel

You can cancel your subscription at any time. Go to Dashboard > Settings > Billing and click "Manage Subscription." When you cancel, your plan remains active until the end of the current billing period. After that, your account downgrades to the Free plan. You will not be charged again after cancellation.

Prorated Credits

If you upgrade or downgrade mid-cycle, Dodo Payments handles prorated adjustments automatically. You only pay the difference for the remaining time in your billing period.

Refund Processing

Approved refunds are processed by Dodo Payments and typically appear on your statement within 5-10 business days depending on your payment provider. Refund requests made after the 7-day window will be reviewed on a case-by-case basis.

Annual Plans

Annual subscriptions are eligible for a full refund within 7 days of purchase or renewal. After the 7-day window, annual plans may receive a prorated refund for the unused portion at our discretion. All refund requests must be made within 30 days of the transaction date.

Contact Us

For cancellation or refund questions, email us at hello@raddbot.com. Include your account email and we will respond within 2 business days.